Privacy Policy

This Privacy Policy describes how Local Pitara (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact
If you have any questions, need more information about our privacy practices, or wish to file a complaint, please get in touch with us:

Email: hello@rapchic.in
Address: A701, Porwal Complex, 60 Feet Road, Bhayander West, Thane, MH - 401101

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information about an identifiable individual (including the information below) as "Personal Information."

Device Information
Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our processors Shopify, Shiprocket, & Razorpay.

Personal Information collected: Web browser Version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.

Order Information
Purpose of collection: To provide products or services to you, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products or services in line with your preferences.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our processors Shopify, Shiprocket, & Razorpay.

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information
Purpose of collection: To provide customer support.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our processors Shopify, Shiprocket, & Razorpay.

Personal Information collected: Name, Mobile Number, Email Id, and Address

Minors
The Site is not intended for individuals under the age of 15. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please get in touch with us to request deletion.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify, Shiprocket, & Razorpay to power our online store. You can read more about how they use your Personal Information in their respective privacy policies (Shopify Privacy Policy).

We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

Using Personal Information
We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping, fulfilling orders, and keeping you updated on new products, services, and offers.

Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your rights' section below.

Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use various cookies to enhance your browsing experience and provide our services. You can control and manage cookies differently, but removing or blocking cookies may impact your user experience.

For detailed information on the cookies we use, their purposes, and durations, please visit our Cookie Policy.

Do Not Track
We do not alter our data collection and usage practices when we detect "Do Not Track" signals from your browser, as there is no consistent industry understanding of how to respond to such signals.

Changes
We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints
If you have a complaint, please get in touch with us as provided in the "Contact" section above. If you're unsatisfied with our response, you can lodge your complaint with the relevant data protection authority.